Data Protection

888com Privacy Policy — Your data is completely secure

Your personal information is a trust you place in us at 888com. This Privacy Policy clearly explains what data is collected, why it is collected, and how it is kept secure.

Last updated: January 2026
SSL
Encryption
256
Bit Security
0
Data Sales

Your data is never sold to third parties

How 888com Protects Your Privacy

Key pillars of our Privacy Policy at a glance

Advanced Encryption

888com uses 256-bit SSL encryption. Your password, payment details, and personal data are stored on our servers in encrypted form — making them virtually impossible to breach.

Protection of KYC Data

National ID and passport information submitted to 888com is used solely for identity verification and is never shared with third parties.

Secure data storage

All 888com data is stored on internationally certified secure servers. Regular security audits are conducted, and multiple layers of protection are in place to prevent unauthorized access.

Data sales strictly prohibited

888com never sells your personal data to advertisers or third parties. Your data is used solely to improve 888com's services and to meet legal obligations.

Cookie controls

On 888com, you choose which cookies to accept. Only essential cookies are enabled by default. Analytics and marketing cookies are never used without your consent.

Your Rights

At 888com, you have the right to view, correct, delete, and object to the processing of your data. Contact support at any time to exercise these rights.

Summary: 888com takes your privacy seriously. This privacy policy clearly outlines what information we collect, why we collect it, how it is kept secure, and what rights you have. By using our services, you agree to this policy.

1 Introduction

888com (referred to as "888com", "we", or "the Platform") is an online gaming and Sports Betting platform built with Bangladeshi users in mind. We believe your personal information belongs to you — 888com uses it only temporarily and solely to provide our services.

This privacy policy applies to the 888com website, mobile app, and all related services. It forms an integral part of our Terms & Conditions.

Our privacy policy is developed in line with international data protection standards. We review and update it regularly as needed.

Please note: Although this page is written in Bangla, the English version shall be considered final for all legal purposes. If you have any questions, please contact our support team.


2 What data we collect

888com only collects information that is genuinely necessary. We do not gather data beyond what is required.

Data type What We Collect When It Is Collected
Identity information Full name, date of birth, national ID number During registration and KYC verification
Contact information Mobile number, email address At Registration
Financial Information Mobile Pay/Nagad number, transaction history For Deposits & Withdrawals
Device Information IP address, browser information, device type When Accessing the Site
Usage data Gaming history, betting patterns, login times Platform Usage
KYC Documents ID document photo, selfie For Account Verification

Automatically Collected Information

When you use the 888com website or app, certain information is collected automatically — including your IP address, browser type, page visit timestamps, and activity logs. This data is used to maintain platform security and performance.


3 How your data is used

888com uses your information only for specific, legitimate purposes. The reason each piece of data is collected is clearly outlined below:

  • Account Management: For registration, login verification, and account security
  • Payment Processing: To process deposits and withdrawals securely
  • KYC Verification: To verify age and identity, protecting minors
  • Customer support: To resolve your complaints and queries
  • Fraud Prevention: To detect and prevent suspicious activity
  • Service improvement: To improve user experience
  • Legal obligations: To meet applicable laws and regulatory requirements
  • Personalized Offers: To send you relevant bonuses and offers based on your preferences (with your consent)

888com's Commitment: Your information will never be shared with third parties for marketing purposes without your consent. You can opt out of marketing emails at any time.


4 Data sharing policy

888com may share your information only under very limited circumstances and for specific reasons.

Data May Be Shared
  • With payment processors (to complete transactions)
  • With KYC verification agencies
  • Under a lawful order from law enforcement authorities
  • Regular audits by the licensing authority
  • With fraud prevention services (on an anonymous basis)
Data Not Shared
  • To advertising companies
  • On social media platforms
  • With other gaming companies
  • With data brokers or marketers
  • To any third party without your consent

888com's service partners (such as payment gateways) operate under strict data protection agreements and may only use your data for their designated purposes.


5 Data Protection Measures

888com protects your data using the highest industry-standard security measures.

TLS/SSL Encryption

All data transfers are encrypted with 256-bit SSL

Firewall Protection

Multi-layered firewall to block unauthorized access

24/7 Monitoring

Servers and networks are monitored around the clock

Access controls

Only authorized staff can access specific data

Regular Audits

Regular security audits conducted by third parties

Data Backup

Secure backups ensure the risk of data loss is kept at zero

Warning: Beyond what 888com does on its end, your account security is also in your hands. Use a strong password, never share it with anyone, and always log out after using an unfamiliar device.


6 Cookie Policy

888com uses cookies and similar tracking technologies to improve platform performance and personalize the user experience.

You can delete or block cookies at any time through your browser settings. Keep in mind that blocking essential cookies may cause some features on 888com to stop working.


7 Third-party services

888com works with trusted third-party services to maintain service quality. These partners have their own privacy policies and are bound by strict data protection agreements.

  • Payment processors: Mobile Pay, Nagad, and other mobile banking services — for transaction processing only
  • KYC Verification Service: Authorized third parties for identity verification
  • Game providers: Game providers on the 888com platform — they can only access game-related data
  • Analytics services: For anonymous user behavior analysis

Please Note: If you prefer not to use certain third-party services, please let support know. However, for some payment services, an alternative may not be available.


8 Your Rights

You have several important rights regarding your personal data on 888com. To exercise any of these rights, contact our support team at any time.

Right to Access Data

You can find out what information 888com holds about you and request to view it.

Right to Rectification

You can request corrections to any inaccurate or outdated information.

Right to erasure

You may request deletion of your data within a specified period after your account is closed.

Object to Processing

You can object to the processing of your data for specific reasons.

Data Portability

You can request a download of your data in a readable format.

Marketing Opt-Out

You can opt out of promotional emails and notifications at any time.

To exercise your rights: Email us at privacy@888com.online or reach out via live chat. We typically respond within 30 days.


9 Data Retention Period

888com does not retain your data longer than necessary. A defined retention period is set for each category of data.

  • Account Information: For the duration of the active account and up to 5 years after closure, as required by legal obligations
  • Financial Transactions: Up to 7 years, as required by regulatory rules
  • KYC Documents: Up to 5 years after account closure
  • Communication Log: 2 years after the support ticket is closed
  • Activity Log: Up to 1 year for security purposes
  • Cookie data: From session to up to 2 years, depending on the cookie type

Once the retention period expires, data is securely and permanently deleted. Certain data must be kept for a defined period due to legal obligations.


10 Minor protection

888com's services are intended for users aged 18 and above only. We do not knowingly collect data from minors.

If we have reason to believe that a minor's data has been collected, the account will be closed immediately and the relevant data deleted. Parents or guardians who suspect this should contact support@888com.online right away.

For Parents: Enable parental controls on your devices to prevent your child from accessing 888com or any other gaming platform while browsing the internet.


11 Policy Changes

888com may update this Privacy Policy when necessary. You will be notified of any changes through the following:

  • A notification will be sent to your registered email
  • A notice will be displayed upon login to the 888com platform
  • The "Last Updated" date at the top of this page will be changed

For significant changes, at least 14 days' notice will be given in advance. Continued use of the service after changes take effect will be considered acceptance of the updated policy.


12 Contact

For any questions, complaints, or to exercise your data rights regarding our Privacy Policy, please contact us:

Email
  • Privacy enquiries: privacy@888com.online
  • General support: support@888com.online
  • Response time: 24–72 hours
Live Support
Common privacy questions

No, 888com never shares your phone number or any personal information with advertisers or marketing companies. Your data is used solely to provide 888com's services.

Upon account closure, most data is deleted within the defined period. However, financial transaction and KYC data must be retained for up to 7 years due to legal obligations. See the Data Retention section for details.

888com employs 256-bit SSL encryption, multi-layered firewalls, and 24/7 security monitoring, along with regular third-party security audits. That said, keeping your password secure is also your responsibility.

Click the "Unsubscribe" link at the bottom of any marketing email, or update your notification preferences in account settings. You can also contact our support team — your request will be processed within 24 hours.

Email privacy@888com.online or reach out via live chat. Once your identity is verified, a copy of your data will be sent within 30 days. This service is completely free of charge.
Safe & trusted

Your privacy is guaranteed — join 888com today

Your data is fully protected at 888com. With a transparent privacy policy, strong encryption, and reliable service, we are always here for you.

256-bit Encryption
Data Is Never Sold
24/7 Bangla Support
Transparent Policy
বাংলা